Shipping Policy
Limited-Time Offer: FREE Shipping
We currently offer FREE standard shipping worldwide for a limited time.
Your order will be dispatched from our US or Asia warehouses, depending on product availability and destination.
We aim to make every delivery smooth and transparent, so you know exactly when to expect your order and what to expect along the way.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you’ll receive a confirmation email with your tracking number to monitor your package in real time.
🇺🇸 Shipping Within the United States
We prioritize fast and reliable delivery for our U.S. customers.
Most U.S. orders are shipped directly from our domestic fulfillment centers.
Processing Time: 1–3 business days
Estimated Delivery: 7–12 business days (Standard Shipping)
Express Shipping: 4–9 business days (available on select products)
⏳ Tracking numbers are provided as soon as your order ships, so you can monitor your package in real time.
🌍 International Shipping
We also ship worldwide from our U.S. and Asia warehouses, depending on product availability.
All orders include tracking and are delivered through trusted couriers like DHL, YunExpress, USPS, 4PX, and Yanwen
⏳ Business days exclude weekends and public holidays.
| Region | Average Shipping Time (Business Days) |
|---|---|
| North America | |
| United States | 7–12 |
| Canada | 7–12 |
| Mexico | 5–12 |
| Oceania | |
| Australia | 7–12 |
| Hong Kong | 7–12 |
| Singapore | 7–12 |
| Malaysia | 7–12 |
| Thailand | 7–12 |
| Philippines | 8–12 |
| Rest of Asia | 5–15 |
| Europe | |
| UK | 7–12 |
| Germany | 7–12 |
| EU (General) | 10–15 |
| Switzerland | 7–12 |
| Austria | 7–12 |
| Rest of Europe | 10–15 |
| Rest of the World | 10–25 |
We use trusted international carriers including DHL, YunExpress, USPS, 4PX, SDH and Yanwen to deliver your order safely and efficiently.
⚠️ Shipping Delays & Exceptions
Shipping times are estimates and may vary based on your location or circumstances beyond our control, such as customs inspections, carrier delays, or severe weather conditions.
Once your package is handed to the carrier, delivery updates depend on the carrier’s tracking system.
If your tracking shows “Delivered” but you haven’t received the item, please refer to our Lost or Missing Packages Policy
Need Help?
If you have any questions about your order or delivery, our support team is happy to assist.
Please contact us at support@celinva.com - We’ll respond as quickly as possible.