Shipping Policy

Orders are processed within 1-3 business days.

Processing times may be extended during peak seasons or promotional periods.

Standard Shipping: Estimated delivery time is 7-12 business days.

Express Shipping: Estimated delivery time is 3-7 business days.

Shipping times may vary depending on your location and any unforeseen circumstances (e.g., customs delays, weather conditions).

We use DHL, YUNEXPRESS, USPS, 4PX, YANWEN to ship all order.
For further information, reach us at support@celinva.com

Once your order is shipped, you will receive a confirmation email with a tracking number.

Please allow 24-48 hours for tracking information to update.

Please ensure your shipping address is correct before placing an order.

Celinva is not responsible for lost or delayed shipments due to incorrect or incomplete addresses.

If your package is marked as delivered but you have not received it, please check with your neighbors or local courier service.

If you still cannot locate your package, contact us at support@celinva.com, and we will assist you.

International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

Celinva is not responsible for delays caused by customs processing.

Orders can only be modified or canceled within 12 hours of placement. Once processing begins, changes cannot be made.

For any further inquiries, please contact us at support@celinva.com.

Thank you for choosing Celinva!

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